Terms and Conditions
Cancellation and Refund Policy
In order to confirm a booking we will need credit card details and a contact phone number, either a mobile phone or accommodation phone before the date of travel.
If you have a need to cancel your tour 48 hours or more in advance, your credit card will not be charged.
If you cancel the tour within 48 hours you will be charged half the tour amount.
If you cancel the tour within 24 hours you will be charged the full tour amount.
There are no refunds for cancellations within 24 hours of your tour, or if you miss the tour departure time, or if you just decide not to show up.
If the tour is cancelled by Kangaroo Island Marine Adventures (eg due to unsafe or unenjoyable weather) you will not be charged.
Tour departure location or time may change due to weather conditions. We make every effort to contact you in advance to advise of any changes. Please call us the day before your tour departure to confirm departure location and time. Please also help us by supplying us with alternate contact methods, just incase.